Norwich - Red Lion

Average Rating:

3.84 / 5

Staff:

Speed:

Decoration:

Food:

23-25 Red Lion Street

NR1 3QF

01603 633683

Nearby:

Parking:

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Full Reviews:

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

This was my first visit

How Busy?:

A few tables occupied

Date of Last Visit:

Tuesday, December 16, 2025

Time of Day:

Weekday Lunch

Rating:

3 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

3 (Average - just as you would expect)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Ordered a whole chicken for 2 people. Since when does a who;e chicken consist of 2 legs, one wing and no breast? VComplained and was told this was a whole chicken. Order was served all wrong as well. The 2 plates were mixed orders on each. Took a while to get it sorted and by that time food was almost cold. Not a good experience.

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

This was my first visit

How Busy?:

25+ minute wait - come on Nando's!

Date of Last Visit:

Saturday, February 17, 2024

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

2.13 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

2 (15 - 25 mins - Where's the food? Might have asked a staff member)

Quality of Food:

1.5 (Very disappointing - cold, flavourless, burnt)

Decoration & Cleanliness:

2 (An old Nando's, needs some investment)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Errrm I ordered the houmous starter and halloumi starter as didn't fancy anything chicken my partner ordered the charousco burger and 2 sides chips and a leaf salad. What was shocking was the price of the leaf salad which basically was a few salad leaves in a bowl with a few seeds which at home would cost about 30p to make! My partner was not impressed with the burger either.

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

This was my first visit

How Busy?:

Almost Full

Date of Last Visit:

Monday, July 18, 2022

Time of Day:

Weekday Dinner

Rating:

4.38 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)

Decoration & Cleanliness:

5 (An exceptional Nando's! (Please tell us why) )

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

The weather was extremely hot and despite the extreme weather, nothing was sticky, tables were very clean, sauces were as new and nothing was under par. Staff were friendly and professional despite the heat in the restaurant. The a/c did not work well and you could see how hot it was because everyone was perspiring profusely.
It was my daughter’s graduation meal and I had a cake. Staff especially the manager on duty graciously agreed to surprise my daughter with the cake.

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

This was my first visit

How Busy?:

A few tables occupied

Date of Last Visit:

Thursday, September 30, 2021

Time of Day:

Weekday Lunch

Rating:

2.63 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

1.5 (Very disappointing - cold, flavourless, burnt)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

First experience here and was a total crap show. Food was cold and hard to bite and wasn’t able to cut it. Felt like it was done in microwave. I had so called (grilled chicken burger) without the burger and only chicken. In picture it advertised with chips all I got was just a tiny chicken burger with hard meat bun I ate or tried. Looked at menu and for extra £3 on top of £6.90 burger I had you can get chips. False advertising and. Just all round terrible. Waste of money.

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

50+

How Busy?:

10 - 25 minute wait

Date of Last Visit:

Saturday, October 7, 2017

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

4.25 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

5 (Nando's fit for a King - The very best (Please tell us why)!

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

As a regular Nandos visitor (around 3 times a week, genuinely think I have an addiction I need to address) this was a great trip. We were greeted by 'Cal' who is always super friendly and smiley when we visit. Then we were seated and served by Simon. We had a slight problem with our table as it was super busy and people had moved tables so we had to wait a few seconds for it to be sorted. Simon was super apologetic and gave us some super lovely service because of this.

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

50+

How Busy?:

Almost Full

Date of Last Visit:

Friday, September 29, 2017

Time of Day:

Weekday Dinner

Rating:

4.75 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

5 (Nando's fit for a King - The very best (Please tell us why)!

Decoration & Cleanliness:

5 (An exceptional Nando's! (Please tell us why) )

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Was served by a very friendly/happy boy (believe his name was Cal/Callum). Great service, super helpful! Been served by him a few times and always a delight. Is he single?! Lol!

How Helpful?:

Author:

Paige Chenery

Number of Visits:

10-50

How Busy?:

A few tables occupied

Date of Last Visit:

Friday, July 10, 2015

Time of Day:

Weekday Lunch

Rating:

3.5 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

4 (Above average - noticeably tastier than normal)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

I have been a regular customer to Nandos for over 5 years now and never get tired of it. My go to meal is a half medium chicken with spicy rice and corn on the cob. My only complaint is the inconsistent sizes of the chicken and how sometimes it can be barely coated in periperi. The service in Norwich is always welcoming with friendly members of staff checking up on our table more than once. Nandos offers a variety of taste and it definitely lives up to its 'cheeky' reputation.

How Helpful?:

Author:

Marc RYN

Number of Visits:

This was my first visit

How Busy?:

Almost Full

Date of Last Visit:

Saturday, May 23, 2015

Time of Day:

Weekend Lunch

Rating:

4.5 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

5 (Under 5 mins - I had only just got back with my cutlery and sauce)

Quality of Food:

4 (Above average - noticeably tastier than normal)

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Having secured tickets to BBC Radio 1's Big Weekend, the only decision to make hinged upon take-away or eat-in with time not on our side after the drive from London. We opted for a take-away and so we called the restaurant when we were half an hour away and put everything through.

How Helpful?:

Author:

Jordan Peaanut ...

Number of Visits:

10-50

How Busy?:

A few tables occupied

Date of Last Visit:

Wednesday, February 11, 2015

Time of Day:

Weekday Lunch

Rating:

3.63 / 5

Friendliness of Staff:

4 (Good stuff. Very polite)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

2.5 (Average but needs more peri spice)

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Butterfly chicken burger, hot.
Frequent visitor to our that nandos, food slightly below expectation for today, strange because they were so quiet. Usually very satasfying though.
Would always recommend nandos

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

2-5

How Busy?:

Almost Full

Date of Last Visit:

Sunday, October 20, 2013

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

4.75 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

5 (Nando's fit for a King - The very best (Please tell us why)!

Decoration & Cleanliness:

5 (An exceptional Nando's! (Please tell us why) )

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

We were welcomed and taken to a table by a waiter named Will, he was polite and friendly. Once sat down he asked us if we'd been to a Nando's before, recommended dishes to try etc.

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

This was my first visit

How Busy?:

A few tables occupied

Date of Last Visit:

Tuesday, September 17, 2013

Time of Day:

Weekday Lunch

Rating:

3.63 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

3.5 (Average but with lots of peri-spice)

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

The girl that was serving me didn't even look at me whilst I was ordering. She seemed to pre-occupied looking out the window and looking to see if anyone was staring at her. This put me right off and instantly in a bad mood! I am a student, paying my money in this place! The food was lukewarm... such a disappointment. Usually I would take it up with them, but I chose to leave it s said girl was RUDE!!!!

How Helpful?:

Author:

Robert Fenn

Number of Visits:

50+

How Busy?:

Almost Full

Date of Last Visit:

Thursday, June 13, 2013

Time of Day:

Weekday Dinner

Rating:

5 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

5 (Under 5 mins - I had only just got back with my cutlery and sauce)

Quality of Food:

5 (Nando's fit for a King - The very best (Please tell us why)!

Decoration & Cleanliness:

5 (An exceptional Nando's! (Please tell us why) )

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

good as always never can beat it

How Helpful?:

Author:

Robert Fenn

Number of Visits:

50+

How Busy?:

Almost Full

Date of Last Visit:

Friday, June 7, 2013

Time of Day:

Weekday Lunch

Rating:

4.75 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

5 (Nando's fit for a King - The very best (Please tell us why)!

Decoration & Cleanliness:

5 (An exceptional Nando's! (Please tell us why) )

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

I always go to nandos all time only go this one it the best fast service friendly staff food is always top quality and always hot
I am in love with nandos i go every week i alway recommend to people and friends who have never had it. The place is always so
Clean never dirty tables are cleared straight away i would give the place 10/10 never had bad time there

How Helpful?:

Author:

Damien

Number of Visits:

This was my first visit

How Busy?:

Half Full

Date of Last Visit:

Sunday, May 12, 2013

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

3 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

3 (Average - just as you would expect)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

After scattering themselves pretty evenly around the country (with a concentration in London), Nando’s opened up two restaurants back-to-back in a fairly small city. We had a walk about after Riverside, giving our hunger time to reload. The Norwich Red Lion restaurant is situated further from the station and among the high street shops.

How Helpful?:

Author:

Ryan

Number of Visits:

This was my first visit

How Busy?:

Half Full

Date of Last Visit:

Tuesday, September 27, 2011

Time of Day:

Weekday Dinner

Rating:

3.25 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

4 (Above average - noticeably tastier than normal)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Got into Norwich at about 8pm with the intention of only fitting in one Nando's... but I managed to squeeze both of them in :-) It was still about 20 degrees in the evening and really muggy... so what better way to call down than a nice Extra Hot chicken!?

How Helpful?:

Author:

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Norwich - Red Lion