Mile End - Anonymous Review

Anonymous's picture
How Helpful?: 
Average: 2 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Saturday, March 25, 2017
Rating: 
2 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

i have never written a review on a website for a restaurant but i felt i needed to.
I have bever been so discouraged and outraged by a member of staff who was extremely rude and disrespectful. She obviously has no respect for nandos values. Im pretty surprised. She swore under her lip when i asked for knife and fork. She gave me a mean look like i did something wrong. When she brought my food over to the table she put the plate on my table like she was about to drop it. Like i was some kind of scum. I asked to speak to the manager she said the manager is not available so i decided to write a review on the website. Her name is inga and she is a rude person. Im surprised to have encountered something like this. Never happened to me before. I hope she is disciplined because in my view she has demoralised nandos values.

Ali

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