Middlesbrough - Anonymous Review

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Author: 
Anonymous (not verified)
Number of Visits: 
50+
Date of Last Visit: 
Sunday, May 25, 2025
Rating: 
4.13 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I had a great experience at Nando’s thanks to the amazing service from the manager, Paddy. There was a slight delay with my food, but he handled the situation with such professionalism and genuine kindness that it really stood out. It’s rare to come across someone so warm and attentive. He made sure I felt looked after and turned a small hiccup into a really positive experience. I left feeling really impressed and grateful. Huge thanks to Paddy for his excellent customer service!

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