Manchester - Trafford Centre - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Friday, February 10, 2017
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.38 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

On every visit to the Trafford centre resteraunt I receive outstanding customer service from a young man called Matt McGill each time I visit and he is on shift he goes above and beyond to ensure everything is ok and this makes me and my family keen to return to this particular resteraunt. It would be great if Matt could get some recognition for his efforts as previously working in the same industry a few years back I know that a little praise goes a long way. There is also a gentleman called gus here who always no matter what wears a smile and tries to make you laugh his smile is infectious.

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