Loughborough - Rhona and Brian Review

Rhona and Brian's picture
How Helpful?: 
Average: 5 (2 votes)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Wednesday, June 1, 2016
Time of Day: 
Weekday Dinner
4.63 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Opening day at Loughborough.
The new restaurant is in the centre of the town in a new cinema development on the old hospital site. It is a very pleasant single story (ground floor) place with large windows on two side making it seem light and airy. The decorations are pleasant and interesting as one would expect. The staff are eager to please and to ensure a good dining experience for all their guests. We enjoyed our meal, which was well cooked and brought to us quite speedily.

The couple of things not as good as we would have liked were...
The sign saying where the toilets are is small dark lettering painted directly on to a dark coloured wall. Not easy to see, especially for visually impared people.
The drinks machine is a single dispense one with a touch screen to select the required drink, rather than the usual six idividual dispenser machine with the glass operated levers. Even on the first day, the touch screen was becoming greasy and grubby.

Something that Nando's cannot do anything about is that there is no car parking convenient, even the disabled persons' parking bay outside is only usable until 4pm. It took us about 15 minutes to find a place where we could park (even with a disabled person's blue badge), we ended up on double yellow lines about a quarter of a mile's walk to the restaurant. We were very close to giving up and going to the Pizza Hut which has its own car park.

Overall, it is a good Nandos which we beleive will be extremely popular with the local residents (within walking distance) and the university students - it was already quite busy when we were there at 3pm on the first day. If you are driving through the area and want a Nando's, don't bother. by the time you have found parking and then walked to the restaurant, you could be at either of Leicester's Meridian or Freeman's Common restaurants with very large free car parks. If coming by train, it is a long walk from the railway station, so get off at the next (Inter-City) stop south and go to Leicester's Granby St which is five monutes from Leicester station.

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