Loughborough

Average Rating: 
3.40 / 5

Staff: 
Average: 4.5 (2 votes)
Speed: 
Average: 3 (1 vote)
Decoration: 
Average: 4 (1 vote)
Food: 
Average: 1 (1 vote)
Baxtergate
Loughborough
LE11 1TH
01509 239254
Halal: 
No
Nearby: 
It's in the redeveloped Baxter Gate complex which is also home to a Cineworld and is half a mile walk from Loughborough train station.
Parking: 
There are plenty of car parks around Loughborough all with different opening times and charged at different prices. Carillon Court is the nearest and is priced at £0.50/1hr, £1.50/2hrs, £2.50/3hrs, £3/4hrs and £5/day but is only open 7am-7pm. Sital House is the next nearest and is 24 hours priced at £0.60/1hr, £1.60/2hrs, £2.20/3hrs and upwards from there.
Photos submitted by: Pompey Ranger
Photos submitted by: Ryan
Photos submitted by: Ryan
Full Reviews:
Dipesh's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
How Busy?: 
Half Full
Date of Last Visit: 
Wednesday, December 5, 2018
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Every time I go to this place the food is either not grilled enough or too much!

My chicken thighs were almost burnt and my chicken wings still had ungrilled skin.

Seems the people that use the grill need some more training and pay more attention to what they are cooking.

Not the first time I've had rubbish food, last time I had to send it back as it was as good as straight out the drawer onto my plate, not grilled and Luke warm!!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
A few tables occupied
Date of Last Visit: 
Thursday, October 18, 2018
Time of Day: 
Weekday Lunch
Rating: 
2.63 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I had a Mediterranean salad with Chicken Breast, tasted great until crunch a chicken bone, I ask myself how is that possible in a chicken breast? When waitress was clearing our plates forgetting to ask us if everything was satisfactory, I checked it was definitely chicken breast to be told “yes it is” I explained my find and she apologised, I found the apology unsympathetic and was offered no compensation for my fine. I won’t be eating here again!!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
A few tables occupied
Date of Last Visit: 
Wednesday, September 5, 2018
Time of Day: 
Weekday Lunch
Rating: 
4.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I've never really felt compelled to write a review for Nando's as I've visited a ridiculous number of times but this one visit was exceptional as it was my first visit to a Nandos with my 3 year old daughter!

Pompey Ranger's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Thursday, July 28, 2016
Time of Day: 
Weekday Lunch
Rating: 
2.25 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This new store in the city centre within a purpose built centre Baxter gate surrounding a Cineworld cinema and a nice piazza pedestrianised area out front that the store utilises with some outdoor seating and giant tree planters. White stonework and large windows some of which pull back to bring the outdoors in.

Ryan's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, June 10, 2016
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.5 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Stopped into this new Nando's on an early Friday evening. It's in the redeveloped Baxter Gate complex which is also home to a Cineworld and is half a mile walk from Loughborough train station. There are plenty of car parks around Loughborough all with different opening times and charged at different prices. Carillon Court is the nearest and is priced at £0.50/1hr, £1.50/2hrs, £2.50/3hrs, £3/4hrs and £5/day but is only open 7am-7pm.

Rhona and Brian's picture
How Helpful?: 
Average: 5 (2 votes)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Wednesday, June 1, 2016
Time of Day: 
Weekday Dinner
Rating: 
4.63 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Opening day at Loughborough.
The new restaurant is in the centre of the town in a new cinema development on the old hospital site. It is a very pleasant single story (ground floor) place with large windows on two side making it seem light and airy. The decorations are pleasant and interesting as one would expect. The staff are eager to please and to ensure a good dining experience for all their guests. We enjoyed our meal, which was well cooked and brought to us quite speedily.