Lewisham - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
A few tables occupied
Date of Last Visit: 
Friday, May 19, 2023
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
1.63 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Completely disappointing, went with four children and four adults. No chicken wings? Seriously what’s Nandos without wings. Restaurant dead, staff rushed off their eat with Uber eat ordered, but forgetting about customer service.
Chicken burgers taking over 55 minutes to prepare, then arriving in fridge cook buns.
No one said sorry, or apologies.
They need real managers with a friendly vibe that can think about the repeat customer.

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