Ipswich - Euro Retail - Ryan Review

Ryan's picture
How Helpful?: 
Average: 5 (1 vote)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Friday, November 9, 2018
Time of Day: 
Mid-afternoon or late evening
3.5 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Stopped into this Nando’s on a crisp autumn late afternoon... looking forward to some nice chicken to warm up!

This was actually my 400th different Nando’s... I wonder how many I have eaten at alone...? :-D

This relatively new Nando’s is on the Euro Retail Park, which is strictly enforced by ANPR cameras offering 3 hours free parking in a 24-hour period. It’s over 3 miles SE of Ipswich and the nearest train station is Derby Road - a 2 mile walk away, so is probably one to reach by car. It’s only a retail park, so no leisure activities - and has large chain/supermarkets such as John Lewis, B&Q, Sports Direct etc.

Arriving here, the first thing you see is this Church like structure from the outside - a Nando’s church! Nice wooden carvings cladding the outside.

Inside it’s a standard layout. There’s plenty of space between the tables with a reasonably large waiting area and till area to the right of the entrance. Three large square booth immediately as you enter leading to the sauce station towards the back with a couple of extra booths behind these. Running along the left wall are two/four seater tables with several large canvas paintings filling the walls. The lighting is made up of funky wicker style baskets, black/white kite shaped shades and some spot lights at the back. Toilets are at the back-left and were clean and clad in black/white patterned tiles.

I asked if the Churrasco burger was still on offer - and it was! It was stopped on Monday of this week, but they still had “the ingredients” left minus the fino mix that goes on it... so presumably the only difference was the bun...? :-D So it came with lettuce instead - and a side of chips.

It was very quiet, so no wait for the food at all and it came in under five minutes. Sadly, it seemed to have been rushed just a touch. The chips were not cooked fully - so were still a bit hard/raw in the middle and the chicken thigh fillets were luke warm and a bit lacking in sauce... and the slice of cheese on the burger wasn’t melted at all - just a solid slice of cheese... it all just needed a couple more minutes and it would have been great.

Staff were pleasant enough and doing as expected.

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