Hull - St Stephens

Average Rating: 
3.85 / 5

Staff: 
Average: 3.5 (6 votes)
Speed: 
Average: 3.4 (5 votes)
Decoration: 
Average: 5 (3 votes)
Food: 
Average: 4.2 (5 votes)
St Stephens
Ferensway
HU2 8TJ
01482 218895
Nearby: 
Parking: 
Gallery
Photos submitted by: Elliott
Photos submitted by: Ryan
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Saturday, November 29, 2025
Time of Day: 
Weekend Lunch
Rating: 
2.13 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Upon arrival we were told to use the app to place our order. The Internet connection was awful. Took 15 minutes to get to the payment page and it froze. When I asked a waitress about the Internet connection she was rude and ignorantly told me they had WI-FI. I pointed out we didnt know that and there was no advert in the restaurant pointing that out. I asked her why it had to take me to mention that the Internet connection was poor for her to rudely tell me they had WI-FI?

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Empty
Date of Last Visit: 
Saturday, December 14, 2024
Time of Day: 
Weekday Dinner
Rating: 
1.88 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The chef was so rude and said he can only reheat an old chicken as it takes time for a new one to melt.. it was seriously disappointing .. taste like rubber and stinky.. very disappointing

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, October 19, 2024
Time of Day: 
Weekday Dinner
Rating: 
4 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Georga absolutely amazing customer service I have allergies to chicken between her self and the manager everything explained clearly even did my food on a separate grill which has never been done in all the years of doing reviews ill defo be back

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Sunday, December 4, 2022
Time of Day: 
Weekday Lunch
Rating: 
4.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Went here today with my nephew who has severe allergies to egg and milk (so I was very nervous taking him there) and I must say from the moment we walked in ,to us sitting down the staff were brilliant the manager took care of our order and made sure there was no cross contamination we couldn't of asked for more ,so a massive thank you to all staff and for make our meal enjoyable and stress free wish more eating places were like this xxx

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
Date of Last Visit: 
Sunday, December 4, 2022
Time of Day: 
Weekend Lunch
Rating: 
4.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Brilliant for people who have allergies

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Sunday, December 4, 2022
Time of Day: 
Weekday Lunch
Rating: 
4.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Went here today with my nephew who has severe allergies to egg and milk (so I was very nervous taking him there) and I must say from the moment we walked in ,to us sitting down the staff were brilliant the manager took care of our order and made sure there was no cross contamination we couldn't of asked for more ,so a massive thank you to all staff and for make our meal enjoyable and stress free wish more eating places were like this xxx

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
A few tables occupied
Date of Last Visit: 
Sunday, May 30, 2021
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Ordered food online to be collected at 19:40. Still sitting here at 20:10 without any food. This is not the first time the staff have started making my food after the collection time, and also not the first time I’ve been told that ‘they’re just finishing making it’. I’d much prefer it if I were just told ‘sorry, we’ve not started making it yet’ than being expected to wait for food that should have been ready 30 minutes ago that’s is supposedly ‘nearly ready’.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
A few tables occupied
Date of Last Visit: 
Friday, September 20, 2019
Time of Day: 
Weekday Dinner
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The girl that server me and my friend was incredibly polite and very chatty, talking about her interests. I've never really been spoken to in Nando's before not to that level anyway. I never really leave reviews but this time I feel I need to.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, March 12, 2017
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I visited with a group of my son's friends for his birthday and arranged to sit separately from them so I could keep an eye on them. The staff were SO friendly and helpful, despite being busy. Dee in particular could not do enough to make sure I was ok, as I was sitting on my own, and all the staff did everything they could to make sure the evening went smoothly. My chicken livers were great!

Elliott's picture
How Helpful?: 
Average: 5 (2 votes)
Author: 
Elliott
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, August 30, 2014
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

A trip to Hull, and time to review the other of the two City Centre Nandos!

Sammie Kay's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Sammie Kay
Number of Visits: 
50+
How Busy?: 
Half Full
Date of Last Visit: 
Wednesday, April 2, 2014
Time of Day: 
Weekday Dinner
Rating: 
4.63 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

i absolutely LOVE this branch... the staff are the best, better than any of the other branches i have been to... always welcoming, friendly and efficient.... i go here quite regularly as it is my local branch and right next door to my work place! often i am in a rush as i work as a train conductor and only get a very short time for breaks, i have always found the staff quite accommodating of this, ensuring that i am never waiting very long for my food...

Flora's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Flora
Number of Visits: 
10-50
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, September 24, 2012
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Absolutely love this Nando's, the food is always hot and fresh, and the staff are polite. It was about 2:30pm when we visited so not too busy at all which meant the food came quickly. The restaurant is kept clean by staff which makes it more welcoming. Parking isn't very expensive at all, or free if you park in Tesco's (2 hour limit) and there's loads of other shops in St Stephens. Nando's is the best place to fill up after an afternoon's shopping!

LawVS's picture
How Helpful?: 
No votes yet
Author: 
LawVS
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, March 17, 2012
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.38 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Feels a little to the side in terms of floor space in the St Stephens Mall. Needs more signage to sure where it is precisely.

The decor was good but it could've done with being slightly brighter inside. Some of the seating looked a little worn and needed a bit of TLC but other than that a perfectly nice Nando's nosh.

Archive's picture
How Helpful?: 
No votes yet
Author: 
Archive
Number of Visits: 
10-50
How Busy?: 
Half Full
Date of Last Visit: 
Saturday, March 3, 2012
Time of Day: 
Mid-afternoon or late evening
Rating: 
3.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

all good stuff as usual! never had a bad meal at st stephens. staff are usually great( only had one grump before who was a little rude but thats life!)

Ryan's picture
How Helpful?: 
No votes yet
Author: 
Ryan
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Friday, February 10, 2012
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.5 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This Nando's is located within the St Stephen's shopping centre right in the middle of the city centre, making it easy to get to. It also has its own car park, which is well sign-posted, and is very reasonably priced: Up to 2 hours is only £2 and parking after 6pm is free so long as you get it validated inside the restaurant. There's also a cinema at St Stephen's, so plenty to do.

Archive's picture
How Helpful?: 
No votes yet
Author: 
Archive
Number of Visits: 
50+
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Sunday, February 5, 2012
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This Nando's is AWESOME... so swesome in fact that even when another branch opened which is more central, i still visit the st stephens branch... The staff here are soooooooo lovely and always stop for a chat when they see us in there... even when its busy, you are never waiting long for a table.... The one occasion that our order was messed up and we had a long wait for food, the staff were fab and gave us all free deserts as a way of an appology.....

Blaynos's picture
How Helpful?: 
No votes yet
Author: 
Blaynos
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Saturday, February 4, 2012
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.13 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Had to wait (no real problem) on a busy Saturday and snowy evening but the food came quicker than we thought it would which was good.

Archive's picture
How Helpful?: 
No votes yet
Author: 
Archive
Number of Visits: 
10-50
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, July 24, 2011
Time of Day: 
Mid-afternoon or Late Evening
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Really friendly staff always want to make sure everything is good with your meal and that you are happy! Great food, served speedily but nothing lost on quality of food. Free parking in the shopping centre if you have visited nandos train station and bus station next door, situated in a great shopping centre with lots of high street brand shops.

Archive's picture
How Helpful?: 
No votes yet
Author: 
Archive
Number of Visits: 
This was my first visit
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Monday, May 30, 2011
Time of Day: 
Mid-afternoon or late evening
Rating: 
2.75 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Would love to rate the food etc but did not even get sat down.

Waited for half an hour to be seated to be told by the staff that it was our fault as they had called our name and no one responded.

No apology just a begrudging offer to get us a table as soon as possible.

Archive's picture
How Helpful?: 
No votes yet
Author: 
Archive
Number of Visits: 
10-50
Date of Last Visit: 
Thursday, March 11, 2010
Rating: 
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I love this Nandos. Visited the one in Leeds and it just doenst compare! This is the only one in the area and i couldn't live without it.
Staff are amazing, local and very friendly, the food is top standard and the restaurant is always spotless. Brilliant parking as it is in the same shopping centre as a Tesco so it has a free 2 hour car park.
I LOVER MIXED OLIVES!

Archive's picture
How Helpful?: 
No votes yet
Author: 
Archive
Number of Visits: 
5-10
Date of Last Visit: 
Thursday, September 10, 2009
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Parking in the shopping centre is reasonable and free on Sundays. You can park for free in the Tesco car park for 2 hours if you want to be sneaky.

Marc RYN's picture
How Helpful?: 
No votes yet
Author: 
Marc RYN
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, January 17, 2009
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The branch is located in a vibrant shopping centre in the town centre where there is a lot to do. Average Nando's all round.
Not too far from The KC Stadium which is where I'd been before this visit to witness a great Arsenal victory! What better way to celebrate than at Nando's?!