Harlow - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Saturday, August 27, 2022
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.63 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Food is below mediocre, every time I've been I've received a dry bit of chicken surrounded sides that are equally disappointing.
There is no guidance or help from employees in regards to taking orders, instead an app which then takes the attention off your dining experience so there's no waitering which could improve your experience. U are also expected to get your own drinks so it looks like the restaurant staff are there just to carry food and clear tables.
So now to the food, I ordered half a chicken and received 2 legs which were dryer than the underside of ghandis slipper, a little pot of uncle Ben's spiceless rice, some peas that tasted of toothpaste and portabello mushroom that was tougher than the krays.
To be fair it's like going to Macdonald's but more expensive, shocking

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