Greenwich - Peninsula - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Sunday, September 20, 2015
Time of Day: 
Weekend Lunch
Rating: 
3.13 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

We had 4 meals, all of our chickens were luke warm and chips undercooked and soggy.
No one came to check back on us so we continued eating. 3 of us had just completed a 10k run so we're fairly hungry despite the lack of temperature and cooked chips however my dad left most of his meal.
When our waiter asked to clear our plates I felt it too late to complain although did tell him the food was a little cold and undercooked to which he looked a little blankly at me and made a seemingly insincere apology. I didn't expect a free meal or discount but an offer to cook my dad a fresh hot meal would have been nice or the offer of a complimentary coffee but nothing and we never saw him again!
We all left feeling a little disappointed at the lack of care for cooking a basic meal and the inability to offer a genuine apology, not to mention - my dad was still hungry!!

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