Grand West - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
25+ minute wait - come on Nando's!
Time of Day: 
Weekend Dinner (Inc Friday)
Date of Last Visit: 
Saturday, September 6, 2025
Rating: 
2.38 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

disappointed in service,not friendly customers,the customers are giving you dirty looks and makes you feel uncomfortable.it doesn't look and feel like they have control over the people in their restaurant and they simply have the i don't care attitude towards everyone that enters their restaurant.dont get me wrong i love nandos but this was not it.i hope that their attitude towards their customers change and that they succeed in their business further.

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