Grand West - Anonymous Review

Last week I visited two different nandos branches and had a terrible experience at both. Tuesday I visited Athlone branch, my favorite branch, I eat from here atleast once a week but this day was my worst experience. My rice was extremely hard, I sent it back twice it was eventually replaced with peri tatos when I already finished my meal, it was also hard, only the smaller wedges was cooked properly. Thursday I decided to try Grand west nandos since I didn't have the best experience in Athlone and wow it was even worse, the chicken was extremely over done and dry, when I asked for extra sauce because there was literally non on it I was told to use the sauce on the shelve, while trying to enjoy my very dull dry meal I noticed almost every order was sent back to the kitchen. The service was pathetic and staff had a attitude. I don't think I'll ever visit this branch again.