Gatwick Airport - South Terminal - Pompey Ranger Review

Pompey Ranger's picture
How Helpful?: 
Average: 5 (1 vote)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Friday, January 9, 2015
Time of Day: 
Weekend Dinner (Inc Friday)
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This store on the upper level of the food and shopping court at Gatwick is probably the most secure in the country being in the fact you have to have got past airport security, shown your passport and been through the metal detectors before you can get to it's entrance. There was a small eating area outside it in the thoroughfare of the airport which we were first offered to sit in and declined as I have never been a fan of sitting in a shopping centre enviroment. We were then shown to a large round table which was able to fit all of us.

The staff were friendly enough though the guy on the till was confused and seemed to have trouble understanding the tills, how to work them, what happens with the loyalty cards and how the loyalty system works, I attempted to be helpful but he didn't believe me but another member of staff said the same as me but less eloquently when he was consulted.

The decor was nice inside, lots of interesting features, artwork and lights. The seating area was a lot larger than I had expected as it continues around the corner. The main draw back in store is no toilets to you have to hike out to use the main ones in the mall which are a bit of a walk and not the sort of thing you want to be doing mid meal. Another different feature was the cutlery, the forks are curved and more like sporks or baby forks, the knifes were very weird large wood handles and a little blade which I guess is due to this being beyond the security scanning and them not wishing you to be stealing knifes to take on board your flight.

They also had a second set of tills for coffee and takeaway products like yogurts, fruit, bottled beverages and Nandos crisps. Another feature was the breakfast roll being advertised, I tried it when it was trialed in some of the stores and found it tasty but could have done with a fried egg in it.

Our chicken was tasty and well cooked, as was the peri chips and a good portion size.

Would definitely return to this store if flying from Gatwick again.

Parking of course is very expensive at Gatwick plus the store is flight side of security and only at the south side terminal so not an easy one to visit.

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