Elephant and Castle - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
A few tables occupied
Date of Last Visit: 
Thursday, July 22, 2021
Time of Day: 
Weekday Dinner
Rating: 
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Me and my partner came to the restaurant for dinner, we are from Northern Ireland and have eaten at Nando’s at home however our experience in London is as totally different. We were greeted at sat by a member of the team who was called Blue, he asked if we had visited recently before explaining the COVID protocols, he was extremely welcoming and made us feel very comfortable! His attitude to his work was commendable and I’d be great full if you could pass on our thanks! Blue couldn’t help us enough, he ensured our order went through online without any issues, he topped up our drinks when he noticed they were running low and asked us if we would like any sauces or condiments. He checked back on us to make sure everything was ok, he had a fun personality and he made our Nando’s experience so enjoyable!

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