Edinburgh - Lothian Road - Pompey Ranger Review

This store in the Heart of Edinburgh has quite a large frontage on quite a big site, parking obviously is an issue in a city centre and you should read the parking restrictions carefully, though some of the side streets offer free parking after 6:30 which is ideal for evening visitors.
Upon entering the store I waited by the door to no avail for a member of staff, after a while I walked to the next section and still saw no one, i then resorted to joining the queue to the till and I then managed to catch someones attention and was seated at the back of the store. The store comprises of the front room with a lot of window frontage and door onto main road, this room benefits from a lot of paintings on the walls. Next comes a smaller room where the tills, serving area and beverage and sauces are, this area was quite dark and dingy. The back room where I was sat had an interesting display of large bottles on the back wall which are under lit and copper paisley leaf light shades and some art on walls. From there there are stairs heading down which I didn't explore and a corridor to the toilets at the back which were on the same level and clean.
The guy on the till was relatively chatty and friendly, though I still bear in mind my wait at the door. Food didn't take too long but could have been quicker considering the emptiness of the store.
When it arrived the Chicken was the Larger Scottish variety as opposed to its smaller English cousin. However it was a bit dried out and the skin was over cooked with the wing slightly burnt. More alarming was the rice, it was very aldente or chewy, like if it had been grilled or microwaved for too long, I have never had rice in this state from nandos before so can only guess the reasons for its texture. It did seem a bit greasy but I think it was more the texture that was giving this impression. The mash was acceptable and standard size, which made a change from the massive portions I had encountered in Scotland up to now.
Getting sauces was a challenge as they were all being filled up but it did provide an education as I could watch the waitress fill them. I have now learnt that the bottles come in a box, where as the sauce comes in 5 litre plastic bottles to then pour into the bottles. Whilst not a bad store, having experienced mostly excellent stores in Scotland I would choose them in preference to this store.