Edinburgh - Lothian Road - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Friday, October 29, 2021
Time of Day: 
Weekday Dinner
Rating: 
2 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I ordered a starter and a main as part of a group of 4. We were told we HAD to order via the app. I needed a paper receipt and was told I could not have one as I had ordered via the app! My food was a humous starter and a butterfly chicken main. My meal did not arrive with my friends meals, I had to ask for my food as my friends finished theirs. When it arrived the starter and main were served together! Staff were rude. Worst experience in a Nando’s so far! Disappointed!

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