Dalston - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Wednesday, December 4, 2019
Time of Day: 
Weekday Dinner
Rating: 
2.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The communication and service is not great at all at the Dalston Nando's! I ordered a 1/4 chicken with chips and coleslaw. My partner ordered thighs, corn on the cob, rice, and wings. We weren't told that the thighs weren't (ready) par cooked and were waiting for over 25 minutes, only then were we told that the thighs were not ready and sorry! If we were told this when we ordered or even after 5 minutes, we would have changed our order. By the time we got our food home, all the other parts of our order were cold. This was the second time that we have come to this Nando's and have been left waiting over 25 minutes for our order, without explanation and we had to repeatedly keep asking, "where is our order?"

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