Cramlington - Pompey Ranger Review

Pompey Ranger's picture
How Helpful?: 
No votes yet
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, August 29, 2016
Time of Day: 
Mid-afternoon or late evening
3 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This store the first in Northumbria (Newcastle is tyne and wear) in the new Town of Cramlington, like Milton Keynes or Bracknell but less well known and far less charm was a tad late opening hence me having to do a second trip to the northeast. Satnavs have trouble finding the store or post code or Vue cinema next door , but if you head to the concordia leisure centre it is not far away. Lots of free parking shared with the hungry horse next door (went there the first time when was proclaiming the store open but it wasn't. Seriously never go to this hungry horse the service is abysmal ) subway and Vue cinema. The car park seems to fill up fast so you might have to drive around a few times or use a car park on the other side of the shopping centre.

Arising late on the bank holiday Monday the store was far quieter than we had expected, after a bit of a indecision we chose a both at the back. The store is bright cheery and modern with plenty of artwork. The toilets upstairs were clean and there is seating out the front looking over the car park.

The server was insistent I should use my rewards on my cards and got quite annoyed I wouldn't. The humous came out quite quick but the chicken not so quick. When it did 3/4 of the whole chicken were cooked spot on as I'd asked lightly done and we're succulent and juice, however 1/4 buried underneath was dried out and burnt, was this revenge for not using my chilli rewards or just the chef trying to bury a dried out burnt peice from earlier in the evening. When we pointed it out to their credit they did change it quickly. I chose my sauce which had no cap as one girl had taken them all off to fill them up. Her advice to use my thumb over the top as I poured it out might startle some health and hygiene people.

Ordering dessert I got told that the frozen yoghurt machine was broken, though I suspect more it had been turned off early as I had seen people using it. They offered instead we could have the ice cream at the price of a frozen yoghurt. I went for a full priced chocolate cake and got my brother a chocolate icecream. After a while my cake came out but not the ice cream, I had nearly finished my cake when I decided to ask about the ice cream. This then started a tumbledown of staff asking each other if we could get the icecream. Even though it was the manager who served me in the first place. Eventually the ice cream arrived.

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