Cardiff - St Davids - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, October 19, 2020
Time of Day: 
Mid-afternoon or late evening
Rating: 
4 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Food was really good as usual. When asked to move tables to accommodate the children better as there was 6 of us the lady explained it wasn’t possible which is okay. But then to go over to the click and collect counter and talk rudely about our tables is totally unacceptable. Thinking we couldn’t hear anything being said but we could hear it all and see. With the hosts hand going on the forehead saying Oh my god and then talking rudely about our family to another member of staff. Never experienced this in any nandos before and this is usually outstanding and our favourite restaurant.

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