Cambridge - Retail Park - Anonymous Review

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, August 25, 2017
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Medium half chicken with side orders; spicy rice and coleslaw. The chicken skin was not in tack and the entire chicken wing was missing leaving just the bone!! I had pre-ordered by 'phone so expected my food to be ready.. On arrival I was approached by a member of staff and I said I had ordered a take awayby 'phone, I was told to queue up, the queue was extremely long. When it was my time to be served I informed the member of staff only to be told I needn't have queued up but should have sat in the waiting area. I pointed to the staff who told me to queue only to be hushed. They were not prepared to talk to the member of staff who gave me the incorrect information.

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