Burnley - Pioneer Place - Anonymous Review

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Author: 
Anonymous (not verified)
Number of Visits: 
50+
Date of Last Visit: 
Friday, October 3, 2025
Time of Day: 
Weekday Dinner
Rating: 
2 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This review is actually for a delivery. We waited beyond the claimed time of 45mins - watching it creep up to eventually it got to an hour. However the time wasn't the problem, we tracked the delivery driver set off in the opposite direction as he left Nando's - did multiple drops across Burnley and headed down to Padiham before eventually dropping off our cold meal (except the the salad which was warm.
Now I bet a pound to a penny that Nando's blame this on Deliveroo - but that is not true - Nando's clearly have a contract with Deliveroo that permits multiple drops leaving their product presented in an inedible fashion. There are many many takeaways in Burnley that don't do this. So Nando's - get a grip, sort your suppliers out, and stop dissappointing your customers.

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