Brixton - Pompey Ranger Review

Pompey Ranger's picture
How Helpful?: 
Average: 5 (1 vote)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Wednesday, September 16, 2015
Time of Day: 
Weekday Dinner
2.38 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This store opposite the O2 Academy in Brixton is most famous for its destruction during the Brixton riots when thugs, chavs and scum of the earth marauded and attacked this bastion of civilisation. As such it has been recently refurbished and its decoration is great and it has a lovely patio area out the front. Nandos don't seem to be taking it's protection to chance it is the first store I have ever been to that has a security guard on the door and had 3 police officers patrolling the interior. If only the staff were that good!!! Many tables had been un cleaned and it seemed that the local standard is to clean your own before you use it. The toilets were in a grotty state and in the same unkempt condition when I left as they had been when I arrived.

When I entered I was left standing by the door waiting whilst 2 staff engaged in moderate petting and smooching neither looking up to serve and other staff on the till just chatted. A couple came in behind me waited a minute before going to clear their own table and sit down, then a family came in who also waited like me and exclaimed they had never been ignored like this before.

Eventually after a while a manager who seemed to be the only decent member of staff in store came across took me to a table, wiped it down and sat me. I felt I was in a Nandos from an alternative universe.

Going up to be served the staff at the end of the counter were still to busy chatting each other up to come serve.

The food took a moderate time to come out, the rice was generous and the chips were fine but the chicken was slightly over cooked but all far better than I had expected from the lack lustre staff, who never did a check back, never came to clear me plates and never came to take a dessert order (I had been planning to order a cake if any came near just to see their reaction but none came over). After a while of waiting I just left the store despondently and headed elsewhere to get my sweet fix.

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