Blackburn - Anonymous Review

Anonymous's picture
How Helpful?: 
No votes yet
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Saturday, December 14, 2019
Time of Day: 
Weekend Dinner (Inc Friday)
1.63 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This is by far the worst nandos branch Iv ever visit. I eat at nandos every other week. Been to so many different branch. Iv most of the time ask for half a chicken with both breast pieces that’s been fine no problem in the past. Came to the one in black and was told that I can’t have both breast lice unless I order a full chicken !!! I ask why he said because he said no. The chefs at the back was shouting out loud saying half a chicken mean one leg one breast which no where on the menu status that ! Then another member of staff comes to the counter and say if you want both breast pay more for it !! It was so embarrassing for me on the counter been ganged up by staff members and other customer looking at me. My kids don’t eat legs and us coming to nandos as a family experience of eating out has ended sadly . Over worked under staff dosnt mean you can talk to customer in that manner. When ask to talk to manager was told he’s not here just supervisor when ask what’s his name was told can’t give names out !! When names are displayed on the name badge! This was the worst and embarrassing experience for us. One I will be telling to every one and on all social.

Add new comment

(If you're a human, don't change the following field)
Your first name.
(If you're a human, don't change the following field)
Your first name.
(If you're a human, don't change the following field)
Your first name.

Plain text

  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.