Birmingham - New Street - Anonymous Review

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Monday, August 29, 2022
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
1.88 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Im sorry to say that the service was poor. First the waitress rudely pointed out what table number we were as there wasn’t one on our table.
Table was soaked with water and we asked for some tissue to dry it. Felt like we were bothering them and we felt uncomfortable to ask.
The. Our food came out in 3 stages. Which meant we couldn’t even eat together since the food we received wasn’t even warm. But after the way we were treated we didn’t even complain.
This was my first time there and unfortunately I have to say I will not return after paying about £16 for a cold meal with bad service

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