Birmingham - New Street - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Thursday, October 6, 2022
Time of Day: 
Weekday Lunch
Rating: 
3.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

So I had a burger and 2 sides, the chips was the best thing about the meal, the garlic bread was average, just tasted like buttered toast. The burger itself was disappointing, as a South African who loves nandos ,this was probably the worst nandos meal I've ever had, the bun was stale and really hard, they chicken was dry and very little hot sauce /marinade was on the chicken but worst of all they put tomato ketchup on a nandos burger, the whole point is to have nandos sauce, especially if you order hot, now I'm not sure if it's a UK standard but that needs to change, considering the fact that nandos south Africa and nandos UK is owned by the same company!

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