Birmingham - Grand Central - Martine Dennis Review

Martine Dennis's picture
How Helpful?: 
Average: 3.7 (3 votes)
Number of Visits: 
50+
How Busy?: 
Almost Full
Date of Last Visit: 
Monday, January 14, 2019
Time of Day: 
Weekday Lunch
Rating: 
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Me and my partner have both been meaning to write this review for a very long time however always have forgot to as we are not people that ever review anywhere.
We visit nandos really often as it's our go to place! Always exceeds expectations and great service. However this review is specifically for one person in pertically.
Lunger in grand Central nandoes ( I believe he's the manager ) has been our regular server for a long time. He gives a exceptional service to us with out fail every single visit. It sounds crazy but he makes us feel like we are VIP's. Always a warm welcome and such a professional yet friendly feel. For a long time I have admired his waitering and customer service skills. He is forever going above and beyond not just for us but I see it constantly throughout his shifts. Me and my partner are forever grateful when he's in the store. After years of great service only this week I remembered to ask him how I do a review. He really is the most genuine hard working staff member. I have been to most nandos that there is and he just stands out so much. Nandos definitely does always impress me as all the staff and managing skills are always so well mastered. Thanks for so many great experiences from me and my partner! Martine & Connor

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