Birmingham - The Fort - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Saturday, March 21, 2015
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I visit Nando's (Birmingham Fort) with my family on a regular basis. The reason why is due to the food and friendly staff. Although always busy, I find that the Staff, Especially Marcel to be extremely attentive an always makes the children feel welcome. He was aware of the waiting time and check in with us to ensure we were not forgotten. The children always request to eat at the fort because of their pleasant experience. Than Marcel and staff.
We will be visiting there again this evening as we have not been disappointed with the service.
Kind Regards- Karen, Ricardo, Jamie, Ricardo, Georgia, Kaylah, and Sky

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