Basingstoke - Festival Place

Average Rating: 
3.97 / 5

Staff: 
Average: 4.5 (2 votes)
Speed: 
Average: 4.5 (2 votes)
Decoration: 
Average: 4.5 (2 votes)
Food: 
Average: 5 (1 vote)
Festival Place
Basingstoke
RG21 7BB
01256 335477
Halal: 
No
Nearby: 
There's a Vue cinema as well as dozens of shops and eateries.
Parking: 
Well sign posted and a multi storey car park. Go for zone C as this is the nearest pedestrian exit to the restaurants. Parking is only £1 between 6pm and 6am.
Gallery
Photos submitted by: Damien
Photos submitted by: RYN Admin
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
Date of Last Visit: 
Wednesday, June 9, 2021
Rating: 
4.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Whats happened to nandos you use to be amazing, complete clowns cant even get an order for 2 people right, £35 order to be precise ,over it complete joke never order there again

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
Date of Last Visit: 
Saturday, May 29, 2021
Time of Day: 
Weekday Dinner
Rating: 
3.38 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This was the most disappointing experience i have ever had with nandos

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Wednesday, July 18, 2018
Time of Day: 
Weekday Lunch
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Great visit. We decided to treat our friends who never been to Nandos. Basingstoke branch experience was one of its kind. Well done

Louise Collins's picture
How Helpful?: 
No votes yet
Author: 
Louise Collins
Number of Visits: 
10-50
How Busy?: 
Half Full
Date of Last Visit: 
Thursday, July 5, 2018
Time of Day: 
Weekday Lunch
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I am registered blind and in a wheelchair. I was greeted at the door by a member of staff and taken straight to a table. I placed my order with a member of staff and paid at the table so that I didn’t have to find my way to till. He then bought me my drink and cutlery and personally supervised the cooking of my food which arrived within 10 minutes of ordering.
A great experience and not a one off either as eat in or take away.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
Date of Last Visit: 
Sunday, April 8, 2018
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.5 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

A group of five of us went to dinner. Three of us had finished their mains before two of us got our starters. The halloumi was burnt and slightly tasteless. All of our food was greasy and not as flavoursome as usual. One of vegetarian diners had to settle for a sweet potato and butternut pitta because they had run out of beanie burgers.

Gerry Louis's picture
How Helpful?: 
Average: 1 (1 vote)
Author: 
Gerry Louis
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, September 4, 2016
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I have nothing bad to say about this branch, they're one of the best and the staff members believe it too. His was a last minute visit and it proved worthwhile. I would gladly go there again and at least look around Basingstoke.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Half Full
Date of Last Visit: 
Monday, December 28, 2015
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.13 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I had to. Wait for long to get my online take away order. Did not get a chance to claim for loyalty points. Finally, when opened our order at home it was more disappointing to see our humous with peri peri drizzle was served with whole pitta not strips(crispy) as per the menu. This restaurant needs better management.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, September 21, 2015
Time of Day: 
Weekday Dinner
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I love nandos. I love hot food. But it's even better when you get great service. Very happy with my experience here and I will continue to come every week :)

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, September 20, 2015
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I had the Churrasco Burger and it was fantastic. Tasted amazing and was presented beautifully. Spot on lad.

Andrew Symonds's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Andrew Symonds
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Wednesday, November 19, 2014
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Excellent after Hockey Nando's with the team. Packed restaurant, so had to sit outside with the heaters on. Staff were excellent and set this up for us within ten minutes of us arriving. Basingstoke Nando's also has 20% student discount.
Meal consisted of Chicken Breast (Lemon and Herb) Green Chilli reward as a side, with a Chicken Pitta (Medium), Chips with Peri Peri Salt and Garlic Bread. Good quality food and generous portion.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Monday, November 3, 2014
Time of Day: 
Weekday Lunch
Rating: 
3.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

just love Nandos great value for money, good choice of healthy dishes, fab location.Ticks every box.

Jenny Worsley's picture
How Helpful?: 
No votes yet
Author: 
Jenny Worsley
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Thursday, August 7, 2014
Time of Day: 
Weekday Dinner
Rating: 
3.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Oh Nando's. You wonderful world of spice and chicken. Having had a hard day's laboring I per chanced a chance to treat myself in the local shopping centre. Have you ever had those moments where you wonder around the shop like a new age zombie, and nothing takes your fancy? Well it got me feeling down. Not only did I want to treat myself but I could find nothing to wet my appetite.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Saturday, January 4, 2014
Time of Day: 
Weekday Dinner
Rating: 
4.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

As a last minute decision, myself and my boyfriend thought that a quick trip to nandos would finish off our day of shopping nicely. We weren't disappointed. Despite being told initially that there would be a 15 minute wait, one waiter overheard that we were a table for 2 and seated us immediately in a spot he'd just cleared. Exceptionally well timed cooking from when we ordered; we'd just got cutlery, sauce etc and had a little chat when our houmous arrived.

JennaEnn's picture
How Helpful?: 
No votes yet
Author: 
JennaEnn
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, November 2, 2012
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Always a great experience at Basingstokes Nandos, friends say the same. The people are brilliant and the service is efficient. Foods alllllways divine!

Damien's picture
How Helpful?: 
No votes yet
Author: 
Damien
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Saturday, October 6, 2012
Time of Day: 
Weekend Lunch
Rating: 
4 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Basingstoke Nando's was our 58th stop on the quest and our first time out of London for a Nando's since June.
The restaurant sits on the outside of the ten year old Festival Place shopping centre, which has reasonably-priced parking facilities, an Iceland, and at least two pound shops.

Ryan's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Ryan
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Thursday, August 23, 2012
Time of Day: 
Weekday Dinner
Rating: 
4.25 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

It's in Festival Place.  Well sign posted and a multi storey car park.  Go for zone C as this is the nearest pedestrian exit to the restaurants.  Parking is only £1 between 6pm and 6am.  There's a Vue cinema as well as dozens of shops and eateries.

Archive's picture
How Helpful?: 
No votes yet
Author: 
Archive
Number of Visits: 
50+
How Busy?: 
Almost Full
Date of Last Visit: 
Monday, December 12, 2011
Time of Day: 
Weekday Lunch
Rating: 
4.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Cinema, bars, car park, shopping centre all on the doorstep. 5 minute walk from railway station, 1 minute walk from bus station. Staff in the restaurant are always brilliant, even at the weekend lunch shift, which is the busiest I ever see it! Well worth a visit. Even offer food to take-away!

Pompey Ranger's picture
How Helpful?: 
No votes yet
Author: 
Pompey Ranger
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Sunday, November 20, 2011
Time of Day: 
Weekday Lunch
Rating: 
2.75 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

On a cold bleak December day I dragged 2 of my fellow Nando’s fans away from their regular haunt in Portsmouth in search of stores a new. After about an hours drive we arrived at Basingstoke which to the uninformed is the southern version of Milton Keynes or Bracknell being a new town but lacking the charisma of its more famous counter parts.

James RYN's picture
How Helpful?: 
No votes yet
Author: 
James RYN
Number of Visits: 
This was my first visit
Date of Last Visit: 
Sunday, August 9, 2009
Rating: 
3.5 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

A nicely decorated Nando's in a town centre that has clearly seen a lot of investment in recent years. Next to a number of other restaurants and a cinema, it is ideally located for a night out. Also has a nice outside dining area. Some interesting paintings on the wall of vases! There was some confusion over the student discount which the trainee staff member was very patient about. However, her boss was rude and could have been much more courteous.