Ashford - Designer Outlet - Anonymous Review

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Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
Date of Last Visit: 
Wednesday, August 20, 2025
Time of Day: 
Weekday Dinner
Rating: 
3.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Staff at the restaurant were very welcoming and accommodate us quickly despite the restaurant being busy. Matt the manager came by our table to check if we were satisfied with our meal. I simply mentioned that my chicken was over cooked and quite dry but as I had just started, I’d finish it. Matt apologised and immediately brought me a replacement. That was excellent customer service.

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