West Hampstead - SVC Review

SVC's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
2-5
How Busy?: 
A few tables occupied
Date of Last Visit: 
Wednesday, October 16, 2013
Time of Day: 
Mid-afternoon or late evening
Rating: 
2.5 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

On returning from a phone call to meet Marc Joss within the premises, I found him engaging in a discordant word with the manager who was being exceedingly punctilious and pugnacious and pedantic with regard to the utilisation of Nando's cards and how Mr Joss might use them in this context. After a flirtatious word, we were able to rectify the situation but both returned to our table feeling as if we 'd had to fight for the food we deserved. Despite this restaurant not being particularly full, we did not receive our food for quite a long time but did enjoy looking at the table of fit Italian men who were having dinner close-by. I think that's all I want to say about this one. I don't like it.

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