Twickenham - Adam9154 Review

Adam9154's picture
How Helpful?: 
Average: 5 (1 vote)
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Friday, February 23, 2018
Time of Day: 
Weekend Dinner (Inc Friday)
4 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I was excited for my first trip to the new Nando's Nino in Twickenham. I was looking forward to seeing all the differences. It was a Friday night at 7pm so I expected it to be really busy and I knew it would be smaller than usual so I was expecting a big queue! When I got there the queue was just a few people, but because it was so small I was told it would be a 10 minute wait, but it ended up being about 25 minutes. I didn't mind though since my friends hadn't arrived. Eventually I got a table for 4 and started to look over the new menu. This was one of my friends first trips to Nando's! I told him what to get and he enjoyed it, sadly he lives in a country with no Nando's so he won't get to go again :(

The differences - There were a few minor differences but really it was just smaller than the rest of the branches. There were a few tables up against the wall which had plug sockets that would let you charge your phone or connect your computer. The tables didn't have numbers, when you went up to order they just asked for your name and asked where you were sitting, I guess because it's so small it's easy for them to remember. The cutlery is already on the tables in this branch, a small box with knives, forks and napkins in. The menu was slightly different, most of the important stuff was still on it and I'm not sure which items were missing. Also the staff wore different uniforms.

Food - This was some of the best food I've had at Nando's for a while! I'm used to Middlesbrough Nando's being disappointing often but this was all perfect. I got butterfly chicken with chips and garlic bread and there was no differences with my usual one. The chicken was perfect, covered in the extra hot sauce and not burnt at all. The chips were also perfect, not too warm to the point where they burn my mouth and with just the right amount of peri-salt on. I also loved the garlic bread, not too hard but not too soft. Writing this review is making me want it again right now. I will give the food 5/5

Speed of Service - When I arrived there was a queue of 4 people and as the branch only has a few large tables I knew it would make my wait longer. I got told it would be about 10-15 minutes but I ended up waiting about 25 minutes for a table. It's understandable on a Friday night in a tiny branch so I didn't mind. There was no queue when I went up to order, so I got my name taken andordered soon after my friends arrived. It took my food about 15 minutes to arrive, which is good because I managed to have a catch up with my friends. I give speed 3/5.

Friendliness of Staff - The staff in this branch, with their strange new uniforms, were really friendly. Though it took them a while to tell me there were seats I could wait on by the tills, I waited by the door for my friends. They offered us dessert at the table but we didn't fancy any. This was another branch where all the waitresses were young attractive women, sometimes it's like these are the only people who get hired. I'll give the staff 5/5.

Decor - The branch was all new and tidy with the usual interesting Nando's artwork all around the walls. It had a bunch of different tables, high ones against the walls with plug sockets, a large one near the window which groups shared together and had seats with no backs on which I dislike. There were a few normal tables along the other wall with comfortable seats, luckily I got one of these instead of being sat next to a bunch of 5 loud men. I liked this branch but there was nothing really that stood out to me, I will give it a 4/5 for Decor.

Overall I loved this branch, because of the amazing food and the interesting changes with a normal branch. I wonder if we will get any more Nino branches? I will have to make sure I visit them to compare. I give this branch 4.5/5 overall

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