Trowbridge - Anonymous Review

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, December 27, 2013
Time of Day: 
Mid-afternoon or late evening
Rating: 
3.13 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

2 very helpful members of staff. One very rude one, had a face like it had been slapped by a wet fish - Ignored me twice, huffed the 2nd time as I she walked past.

The location is great, lovely decor, as you'd expect with a new restaurant.

Food came within a reasonable time and was great, except the olives and corn. Compared to other olive portions in Nando’s, this was more of a half portion, was told this was the size and I would have to pay more for another portion. The corn with my main was raw, was very hard and did not have much moisture, was replaced, however the replacement corn was just as poor. So was changes for rice.

All in all, average at best. After spending £70 on a visit for 2 people, I expect a lot better. I even asked for an extra stamp on my loyality card and explained my visit, this was brushed off, quite disappointingly.

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