Swansea - The City Gates

Average Rating: 
3.50 / 5

Staff: 
Average: 3.3 (3 votes)
Speed: 
Average: 3 (3 votes)
Decoration: 
Average: 3.3 (3 votes)
Food: 
Average: 5 (2 votes)
Salubrious Place
Wind Street
SA1 1EE
01792 464589
Nearby: 
Parking: 
Gallery
Photos submitted by: RYN Admin
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Sunday, September 25, 2022
Time of Day: 
Weekend Lunch
Rating: 
2.75 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Disappointed with our visit. No cold drinks on tap, only sugar free cans which i cant have as allergic to sweeteners, so water it was. My chicken was supposed to be plain but had hell of a kick to it. Asked for mayo guess what they were out of mayo. Not the poor waiters fault who were kind and friendly but god the management need a kick up the arse.

Anonymous's picture
How Helpful?: 
Average: 1 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Wednesday, December 22, 2021
Time of Day: 
Weekday Dinner
Rating: 
3.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I haven’t been to Nando’s for a couple of years. First visit back was awful. Chicken was cooked but the skin was slimy as if it was rushed and just about cooked. I ordered 5 wings I ate 1. The sweet potatoes starter was also awful they were almost hard. Broccoli was soggy. I’m not going back. I felt sick today as a result.

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, September 13, 2019
Time of Day: 
Weekday Lunch
Rating: 
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

We had two plates of 4 thigh chicken and 2 regulars sides each. To make the most of our first trip, we ordered 4 regular sides in total, each of them were fabulous, the peri spiced chips are so good that me and my boyfriend fight for it; and the chicken thighs are so tender and juicy. Definitely coming back soon for these juicy meat;)

Anonymous's picture
How Helpful?: 
Average: 1 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Monday, September 4, 2017
Time of Day: 
Weekday Lunch
Rating: 
3.13 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

When I ordered I was told there was no coleslaw, I paid for the meal and was unpleasantly surprised by how much it cost considering the potion size (particularly the chips) I then paid for 5potions of bottomless frozen yogurt but was told there was none so I then ordered the salted caramel desert with vanilla gelato but again was told there was none, this is my third visit my two previous visits were ok but considering I spent close to £100 I was very disappointed with the meal.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Thursday, April 27, 2017
Time of Day: 
Weekday Dinner
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Great evening for our first visit! Warm welcome, delicious and original starters with a very good Portuguese Shiraz red wine. Then delicious grilled chicken thins with a very good green salad and spicy chips. We were impressed by the friendly atmosphere in the restaurant, the quality of the food, the efficiency and kindness of the staff, the good value for money. We will definitely return to taste other dishes, thank you!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
A few tables occupied
Date of Last Visit: 
Tuesday, June 7, 2016
Time of Day: 
Weekday Dinner
Rating: 
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Great customer service as always, cashier Daniel very friendly, and the food was to perfection

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Thursday, July 16, 2015
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Your employee Daniel was excellent once again always very friendly, polite and professional, great service

Anonymous's picture
How Helpful?: 
Average: 3 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, October 19, 2013
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.88 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

We arrived on Saturday night a party of 13 the table was booked 3 weeks prior to our arrival but an incompetent member of staff failed to enter this booking so we had to wait approx half an hour for our table . We ordered a couple of child's meals and I couldn't believe what I saw 2 x 20mm x 50mm pieces of so called chicken and 4 x chips you should rebrand these as ant portions . On the the experience was well below average would not recommend your restaurant to anyone .
Regards

Marc RYN's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Marc RYN
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Saturday, September 28, 2013
Time of Day: 
Weekend Lunch
Rating: 
3.25 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Another pre-match Nando's was in store after a 3 hour to Swansea from north-west London. Parking was £1 an hour in the nearby car park.

jamessinger's picture
How Helpful?: 
No votes yet
Author: 
jamessinger
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Saturday, September 28, 2013
Time of Day: 
Weekend Lunch
Rating: 
3.25 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Pre-match Nandos, parking was available in the nearby car park.

Ryan's picture
How Helpful?: 
No votes yet
Author: 
Ryan
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Wednesday, May 2, 2012
Time of Day: 
Weekday Dinner
Rating: 
2.5 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This was the last Nando's in Wales I hadn't visited, so being only 25 miles away, how could I pass up the chance!?

Pompey Ranger's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Pompey Ranger
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Sunday, September 4, 2011
Time of Day: 
Mid-afternoon or Late Evening
Rating: 
2.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Very disapointed, Chips were very greesey and brown like if they had been twice cooked, don't think they were nandos chips more like what you get at a bad kebab house, mashed potatoe was also dried out and very crispy/hard on top and edge like if left under heat light too long or left in microwave too long. Atmoshpere made worse by loud rugby team who came in after us. Toilets could be better.

Archive's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Archive
Number of Visits: 
50+
Date of Last Visit: 
Friday, October 2, 2009
Rating: 
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

There is a Vue cinema just 2 min walk from this nandos. Train station Is less than 5 min drive, 15 min walk. There is limited free parking out side but there are loads car parks around the area.