Suria KLCC - Anonymous Review

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
A few tables occupied
Time of Day: 
Weekend Dinner (Inc Friday)
Date of Last Visit: 
Friday, July 12, 2013
Rating: 
1.88 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

want to complain about ur staff working in nandos klcc! Jz nw I came to ur restaurant in klcc around 6pm and approached the waitress by asking thm table for 2 n its for break fast! thy straight away bring me inside n gv me 1 table. I understand tht there's no reservation policy in nandos during fasting mth n I was nt inform tht I hv to write my name outside plus thy said thts for waiting list n since I'm early I tot should be ok. I ask the waiter tht I wanted to go out for a while but I order the food and pay for it b4 I go. Thy said I can't do tht thn ok I jz wait. Out of sudden 1 indian guy I believe he's the supervisor thr he came n told me tht my table is actually been reserved! WTF earlier whn I ask them i can't reserved the place eventho I'm early n pay for my food n nw he came say tht ths place has been reserved! I argue with him n he seems can't answer it clearly their mistake! He said for muslim thy only can allow us in by 630pm n there's other muslim inside the restaurant. Thn he said he can't recognise me as muslim bt I'm talking in bahasa n I did mentioned earlier tht I came for buka puasa! He said no reservation bt the table tht. I sit has been reserved! WTF is ths!!!!! I'm nt eating thr for free or doing any charity! If true tht I hve to write my name in the wait list, y non of the waitress tell me tht! There's malay lady talking to me n told me tht I can order n pay for my food n cme cz she said no reservation n tht consider part of reservation bt y the indian guy said tht the table has been reserved?!!! is ths guy reserved the place for some1 tht he knws? Till he can ask me to leave?!! I ask him I came early n y aftr 20mins he said I can't do tht?! Its nt peak hours till thy can't see me! The only reason I come early cz I knw everywhr will be pack n gt no place to sit! Bt eventho I come early to ur restaurant I've been treated the same! To all muslim out thr! Pls beware of ths incident as I dnt want ths happen to u guys as well!

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