Stroud Green - Katherine Elizabeth M Review

Katherine Elizabeth M's picture
How Helpful?: 
Average: 5 (1 vote)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, May 27, 2014
Time of Day: 
Weekday Lunch
Rating: 
1.25 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

*I only gave ratings above as they are required. I would give this restaurant -10.

This is the first time I've entered a Nando's and was not greeted by a member of staff on arrival.
We stood there next to the counter for about six minutes before my friend eventually went and spoke to one of the staff so that we could sit down.

I then went up to make my order. The two women behind the counter were dealing with a customer for about five minutes. They looked at me and didn't even say " we won't be long" or anything to acknowledge me. Instead, when they finished with the customer, they began to serve a woman who got there after me.

It was at that point that I decided that we should just leave. They obviously didn't want our custom or our money so we left. After that horrible reception they would not be getting a penny of my money.

Looking around this restaurant as we left, I'm glad that we didn't eat there as the place was an absolute pigsty. I'd hate to imagine what condition the bathrooms were in.

I will never go to this branch of Nando's again.

The staff are ignorant and rude, the place is an absolute mess and this branch of Nando's brings the whole area down. The other restaurants along Stroud Green Road are clean, friendly and have great-to-excellent customer service.

The staff at Nando's Stroud Green are awful to the point of being shameless.
They represent EVERY NANDO's, not just this branch.

Will I visit this branch of Nando's again? Never! In fact , this experience left me feeling so sickened, it will be a long time before I can even work up an appetite for your food.

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