Stratford - Westfield - Lee Mason Review

Pompey Ranger's picture
How Helpful?: 
No votes yet
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Tuesday, August 14, 2012
Time of Day: 
Weekday Dinner
3.25 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I visited this large Nandos in between the Olympic and Paralympic games which took place right next to the Westfield centre a massive shopping centre which seemed to have every shop in it plus a cinema. Whilst the visit was to look over the Olympic site I was impressed with the centre and the Store is right in the middle of it.
You see the store in the distance up high and upon arriving you notice a number of people outside waiting along with several tables placed outside (when I say outside its still inside the shopping centre but outside the store so it felt a little pikey and I hope its just a temporary measure. ) The noise was shocking due to the large number of people on the single floor and it didn't make for friendly acoustics. I did like the décor though and the pillars were very impressive with bottle caps and cardboard decoration.

Eventually we were shown to a small table in a corner that felt very cramped in and claustrophobic and quite a trek to the tills. Getting to the tills it wasn't a long queue to get served but I did feel a bit in a production line as the staff didn't have time for their normal jovial conversation. I then had to search out for the beverage and sauce section which took a bit of looking for in such a big store.

The food took a long time to arrive and I ventured out to find the toilets which whilst a long walk were clean and well kept.

Eventually the food did turn up and it didn't look impressive, chips were in a small portion and cold and the chicken lacked sauce and was a bit dry and cool. We didn't see any staff after that as I expect they got lost coming back to look for us so we left without dessert and with a nasty headache from the raucous in there.

I suspect these were just teething troubles whilst they struggle with the massive deluge of customers during the games period. I will want to come back here though I will pick a quieter time next time round.

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