Stockport - Anonymous Review

Chicken Mac and cheese wrap, butterfly chicken, 2x Halloumi with chilli jam, wedges, chicken gravy.

SHOCKING!
I went back after its makeover, everything looked good except the food that came to the table. I was mortified. I rarely make a complaint but this was the worst visit to any Nando’s I’d ever had by a mile and even any food place I’ve been for a very very long time.

I’d get more sauce out of a McDonald’s dip compared to the sweet chilli jam and even the chicken gravy portion sizes was absolutely shocking! The sweet potato fries portion size accumulated to probably less than the size of one potato and the pic taken looks like there was a lot more than there was trust me.
My order was for butterfly chicken with no skin so when it came there’d flavour in the chicken, came with skin and I’d of taken it off but I mentioned it and the staff member nicely offered to get it taken off so I thought ok. He took it to kitchen and was going around the other tables there was about 7 customers in there maximum and it was very quiet and not even busy or I’d of understood. I was waiting atleast 8 minutes for it before I had to ask another member of staff for my food whilst every other plate on the table went cold (2 halloumi jam, the pathetic portion of wedges, a chicken mac n cheese wrap my friend was waiting to eat, the maybe 2 teaspoon fulls of chicken gravy) when the chicken came she said it had been on the grill. Everything else was cold. I expressed I was not impressed at all. She left and I cut it up and had to stop in complete disbelief. If I could add pictures to show here I would. I had a glance back at the menu too. Take note of the bowl with the gravy next to the festive burger pictured. As far as I’m concerned that’s false advertisement straight away. If portion sizes are being reduced the bowl size should most certainly be too and it should be pictured as a true reflection so to not mislead. My chicken was the only warm thing there and it was so dry and overcooked and everything else cold and a member of staff then came over to ask what was wrong as I was trying to hurry to eat the food to save any warmth left in it all and I said I’d rather not discuss it right now so she left. She tried but the damage was already done. I find it very very unlikely I’ll be going back to the Stockport Nando’s if any at all. I visit multiple different Nando’s and never had a problem with the food like this. Hugely disappointed is a massive understatement.
I left and then went to Tim Hortons over the road as I didn’t want to be in there another second. I didn’t even go to refill my drink it was that bad.