Stanmore - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Thursday, August 25, 2016
Time of Day: 
Weekday Dinner
Rating: 
2.5 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

We were seated straight away but put on a table for 2 the size of a postage stamp near the window where they seemed to have crammed the majority of the patrons even though the more spacious area to the rear of the restaurant was almost empty. Myself and my boyfriend were seated next to a couple of large tables with young children (seating couples next to rowdy tables with kids an industry no-no) the table was sticky & had not been cleaned, also the table next to us had spilt a drink & this was not cleaned. My partner had to repeat our order (1 whole chicken platter half medium half plain & 2 corn on the cobs) to the lady behind the till as she found it "confusing" (she was dressed in plain white shirt so assumed manager) dirty tables and empty salt cellars, long wait for food but staff seemed to be wandering around aimlessly, one girl rudely interrupted our conversation to ask for the menus back. Food when it eventually came was ok although the portion size, particularly the chips seemed a lot less than other Nandos restaurants we had been to. Restaurant seemed to be lacking good management. Hopefully just teething issues and will improve with time.

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