St Pauls - One New Change - tafek Review

tafek's picture
How Helpful?: 
No votes yet
Number of Visits: 
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Monday, August 19, 2013
Time of Day: 
Weekday Lunch
3.25 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

After having been to this Several times, both on weekdays and weekends, I strongly suggest that if you are looking for a fully enjoyable nandos experience, you visit during weekends or evenings.

The weekday lunchtime rush can skew the quality of customer service to a level of frustration. Though not through personal experience, I have witnessed other customers who were waiting in the queue in front of us but did not get assigned a table and therefore had to either be seated on stools or wait a further 15 minutes. They were not best pleased.

The simple task of requesting mayonnaise was proving difficult to staff during one lunchtime visit and after several attempts I could only fulfill my desire for mayonnaise by approaching the counter.

The location is perfect, within a very large and easily to spot building, a stone's throw away from the Central Line's St Paul's tube station. It is a beautiful area of London and the Nando's is located in a building with a great rooftop bar. Definitely worth checking out - the view is spectacular!

My advise: Go during the weekend for a nice dinner and follow it up with a (relatively expensive) drink at the Madison Rooftop bar.


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