St Pauls - One New Change - Blaynos Review

Blaynos's picture
How Helpful?: 
Average: 5 (4 votes)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, April 15, 2014
Time of Day: 
Weekday Lunch
Rating: 
2.88 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Not the best Nando's experience I've ever had. Granted, I went during the lunch rush in the heart of the City - but even taking that into account, it was somewhat mediocre. It's not the easiest branch to find; it's in what looks like a new shopping/restaurant complex but almost hidden away. It doesn't appear to be clearly signposted as we went the wrong way - as did the couple in front of us - when looking for it upon reaching the first floor. Upon arrival, there was no-one to meet'n'greet at the door (no-one even in sight) so we decided to take a rare empty table and finally attracted the attention of one of the waiter's a couple of minutes later. There was a queue to order/collect (unsurprisingly, lots of takeaways) and it seems strange that they have only three tills. It's a pretty small branch but the drinks machine is still obscured from view round a corner. My mate's food came even before I sat down with the cutlery - which was astonishing given people were being told "15-min wait"... but my food took somewhat longer to appear. There were no sauces available either but we asked a neighbouring table and they kindly gave us their bottles. The meal itself was fine - just seems the place is a bit understaffed (have to say, the staff were lovely once we were attended to).

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