St Andrews - Anonymous Review

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Monday, May 20, 2013
Time of Day: 
Mid-afternoon or late evening
Rating: 
3.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Phoned ahead to book takeaway used number on the web page that was listed 01223327908 .was a bit unsure of the number as it wasn't a standrews area code but phoned it none the less as lots of places use central call centres now .placed my order was told food would be 15/20 mins turned up nandos to,have no record of my order .waitress was very helpful and tryed to hunt my order down but had no luck she then asked me again what I had ordered and was then told it would be another 30 minutes for my order .not on I think you would agree .i was after a full chicken platter and ended up with 10 small wings and only 2 sides not the four advertised .very poor show .on later investigation nandos have advertised an English stores phone number and not the St. Andrews Scotland one double poor show

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