St Albans - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
A few tables occupied
Date of Last Visit: 
Wednesday, August 29, 2018
Time of Day: 
Weekday Dinner
Rating: 
2.38 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I had to ask if there was a new chef as the difference in taste was so obvious. Chicken seemed warmed up, even though ordered medium spice, there was no sauce, chicken was quite dry and rubbery like it had been in a microwave. The chips was horrible and the amount quite small for a large portion.
Been going to that nandos 5years, now I won't go back!!
Staff turnover very high!!

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