St Albans - Gerry Louis Review

Gerry Louis's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Friday, April 22, 2016
Time of Day: 
Weekday Lunch
Rating: 
4.13 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The first of two birthday Nando's took me to St Albans via St Albans City train station. £7.90 for a return ticket from Mill Hill which also allowed me to break my journey so although only one Nando's was planned, I got a second branch visit with no extra expense.

The branch is about ten minutes walk up a hill to the left of the station and up into the high street. Just off to the side facing Jamie Oliver's restaurant and between Toni &Guy and a dry cleaners, it is very easy to find. Greeted on entering by a happy young lady, had plenty of choice of seats though there are only 12 tables downstairs. I sat just behind the sauce and cutlery station on the ground floor though it was a little cold when the door opened for new patrons.

The food arrived in 5-6 minutes which I was impressed with however the sweet mash was very wet and sloppy. It did taste nice and wasn't very hot considering how quick it was served. The 1/4 chicken was a little bit burned but had plenty of sauce on it and was cooked very well.

The toilets are upstairs where I discovered a second floor till area and plenty more seating. They have a lot of art in this branch, plenty of sculptures and things to keep a person busy whilst they're waiting for food. If the person has an interest in that stuff of course. It was a cold day but the sun was shining through the front window panel so it helps to keep this branch bright and open looking.

The staff were really friendly and kept the place clean. The food didn't take too long to arrive but the mash could have been hotter. I still ate everything but it didn't fill me up as there wasn't enough mash for an adult and the chicken portion was. Very small.

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