Reading - Oracle Centre - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Tuesday, June 1, 2021
Time of Day: 
Weekday Lunch
Rating: 
1.88 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Servers couldn’t be arsed, food arrived wrong (plates mixed up, sides on wrong plates) food was cold. No ketchup and no alternative, paid for a refill drink but not once asked if I wanted another for the whole of my visit. (mind it was the hottest day of the year) we were asked once if everything was ok but guy didn’t seem to care and that was the last we saw of the server. Also asked us as we took bites of our food making it difficult to respond and while hastily trying to swallow to respond he had already walked off

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