Pentagon Row - Pompey Ranger Review

Pompey Ranger's picture
How Helpful?: 
Average: 5 (1 vote)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Time of Day: 
Weekend Dinner (Inc Friday)
Date of Last Visit: 
Friday, August 23, 2013
2.38 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

This store is the closest to the Pentagon and is in a new Arlington area shopping centre surrounded by main roads with the major traffic jams to prove it. Parking is in underground car parks where you pay a fortune upon return to your car, my machine didn't take cash and would only except cards which cost me dear with a UK card.

They are doing work on the square in front of the store so it is surrounded with hoarding allowing a narrow walk way to get to the shops and stores, this has obviously put off a lot of customers as very few people in store when I arrived. The store is relatively neat with some art work and one of the new computerised beverage machines.

I ordered a quarter breast with chips and coleslaw, what I got was a incinerated blackened offering barely disguised by a thin layer of sauce, a very small portion of chips that would leave a size 00 supermodel wanting more and a bowl of coleslaw which not only wasn't cold but had a few macho peas lurking at the bottom of it which was alarming. This could be the other reason it is empty on a Friday night.

When the member of staff came round to ask what I thought I informed her it was burnt and showed how I was having to hack the surface off to get to the less burnt stuff underneath, she just gave me a blank look and said it was a pity I thought it was burnt and walked off!! Why bother asking what I think if your not going to rectify the situation. She came back and cleared my plate after I had eaten what was edible on it which wasn't long and asked if I wanted to buy coffee or dessert, I declined and said no I would just have more soda from the machine. After 5 minutes she was back sweeping around me towards my direction, since she didn't bother to sweep elsewhere in store and was sweeping clouds of dust towards me I assume it was to try and get rid of me, the Dunkirk spirit kicked in and I decided to stay longer. Then she came across and said "sorry you didn't like your burnt chicken", a sort of apology but I don't think it was meant as one.

Before I left I went to use the toilet but since they have gone for the massive single room with a toilet in the corner as opposed to a cubicle and few urinals in the same space I had to wait for a while as a female member of staff was using it to get changed.

I wouldn't return to this store, the only good thing was the free wifi.

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