Oxford - Westgate

Average Rating: 
2.50 / 5

Staff: 
Average: 2 (1 vote)
Speed: 
Average: 1 (1 vote)
Decoration: 
Average: 4 (1 vote)
Food: 
Average: 2 (1 vote)
Westgate
Castle Street
OX1 1NZ
01865 726274
Halal: 
No
Nearby: 
There's a Curzon cinema within the centre too. Oxford city centre is very small, so you have less than 10 minutes walk to the train station and to everything else, such as the Odeon etc.
Parking: 
There is parking at the Westgate and it is worth checking the website first to see if parking is available. At the Westgate it is priced £3/1hr, £4/2hrs, £5/3hrs, £7/4hrs, £9/5hrs, £11/6hrs, £18/12hrs and £25/24hrs Mon-Sun (Evening tariff (5pm - 6am) £3.50). Oxford traffic can get quite busy, so the Park and Ride is always promoted. You can park here for £2 for the day and £2.80 return on the bus - or just have the 30 minute or so walk into the centre.
Photos submitted by: Ryan
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Monday, April 2, 2018
Time of Day: 
Weekday Lunch
Rating: 
2.13 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

i have been to many nandos but my experience was terrible as the young mixed race boy with curly black hair decided to ignore me after acknowledging me asking for help multiple times and then was very rude when he finally came over to me 20mins later. These kind of staff members should really not be working at nandos as it ruins the company's reputation and this boy called jeshwa was extremely rude and i will not be attending that particular nandos again.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Saturday, March 24, 2018
Time of Day: 
Weekend Lunch
Rating: 
2.5 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

We booked a table and were told it was a 45 minute wait, after coming back 40 minutes later we found out they’d given our table away! We then had to wait another 20 minutes and i’m unsure whether i will be coming back as i am appalled by their disgusting service. We are still waiting for a table and am hoping they are trying to make amends. I do not recommend this restaurant to anyone. I am disgusted.

Anonymous's picture
How Helpful?: 
Average: 1 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Saturday, February 10, 2018
Time of Day: 
Weekend Lunch
Rating: 
2.13 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Was looking forward to taking my little ones as they love chicken but had one of the most disappointing experiences at a Nandos so far. Arrived just after 11.30am early enough so it wasn’t too busy, only a few tables. Ordered my food by 11.45am. 12.20pm still no food. Had to follow up twice. Said they were waiting for the sides, surely coleslaw, fries, salad and sweet potatoes fries don’t take over 30mins?!!! My chicken thighs were cold, burnt and dry. Not an enjoyable experience at all!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Saturday, October 28, 2017
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I had the full platter with chips and garlic bread . The chicken was alright on the outside but could do with more flavour on the inside. I loved the decorations compared to the one on George street with was very old. Overall the food was alright and the other aspects were good

Ryan's picture
How Helpful?: 
Average: 5 (2 votes)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Saturday, October 28, 2017
Time of Day: 
Weekend Lunch
Rating: 
2.63 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Stopped into this new Nando's on my way back to Brum. It's located in the brand new Westgate shopping centre, which is certainly geared towards the higher end brands. There's a Curzon cinema due to open in November within the centre too. Oxford city centre is very small, so you have less than 10 minutes walk to the train station and to everything else, such as the Odeon etc. There is parking at the Westgate and it is worth checking the website first to see if parking is available.