Oldham - Elk Mill - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, September 3, 2021
Time of Day: 
Weekday Dinner
Rating: 
1.88 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The service was extremely poor as the incompetent workers continued to argue and refute our orders claiming that they would be unable to fulfil our request. Then this employee proceeded to ridicule both myself and my auntie in front of other staff in regards to our order. We were about to leave the branch as the disrespectful behaviour was truly disconcerting until the manager arrived and completed our simple order. Thank God for managers as the employees of this branch are horrific and need retraining.

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