Nottingham - Showcase - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, February 22, 2019
Time of Day: 
Weekday Lunch
Rating: 
1.63 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

How wrong could you get it?
Wait time 20 mins
Ordering. No mango, no Caesar salad, no coffee
Loyalty card. Not scanned
Waiting time, lost count of how long
Complaint to manager. Didn’t care less, lot of BS, no apology, little effort
Food. Mediocre, chips cold, no warmth of service
Leaving. No goodbye, sorry or eye contact despite walking past manager
End result. Quite offended and trying not to let this experience spoil any future visits to Nando’s (certainly not this one again)

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