Notting Hill - Elliott Waters Review

Elliott's picture
How Helpful?: 
Average: 5 (1 vote)
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Saturday, March 21, 2015
Time of Day: 
Weekend Lunch
1.38 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Nando's 63, and Notting Hill was the place it would be!

Entered the outlet, and was greeted by quite a helpful Nandoca, who advised of a 10 minute wait. Sadly, this is about the limit of how enjoyable the visit would be.

We were shown to a table, or should I say, taken halfway down the outlet, given the Barcelos stick, and pointed towards the rear. After finding my own table, I went to order, trying to remember what was on the menu, wishing to have a different combination.

The ordering process was abysmal. There is no real place to wait here, and it's such a cramped outlet that there isn't really anywhere to go. After being shouted at by a Nandoca for waiting in the walkway as there was no-where else, I finally got to place my order. Just as I was about to order, I was interrupted by someone moaning to the Nandoca that they didn't get any chips. After they dealt with them, they returned to me. The order was taken, and I returned to my table.

After a close to 15 minute wait the meal arrived, and it looked so rushed. I ordered chicken burger mango and lime with salad and coleslaw. The burger was very small, and slightly warm. The lettuce wasn't great, and the tomato was inedible. The salad was OK, and the coleslaw a little too crunchy. The portion sizes were disappointing, and the whole meal appeared rushed, despite the wait.

This outlet is incredibly small, and they have really tried to cram in as many tables as possible. The front has mainly square tables, and is quite bright thanks to the skylights. The rear part, where I was sat, is very dark. Our table was pushed up fight against a wall, with other tables incredibly close. This proved to be an irritation, as the Nandoca kept making us move out the way whilst eating, so she could squeeze past. After a few choice words about how rediculous the situation was, the Nandoca didn't return to our area or make us move. There was one piece of artwork, the walls covered in marks, and it was just generally very grubby. The outlet exterior also looks grubby and worn, whilst also being very out of place in comparison to the other shops around it.

The table was cleared without asking, however it took three trips to collect two plates and a bottle. When I left which couldn't have come quick enough, the Nandoca blanked me, not so much as a thank you, sorry, or goodbye.

Not a place I will be coming back too.

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